Subscription Terms

Last updated: 1 October 2026

What you can buy

Tellsy is free to use for on-device stats, the Wrapped story, the Chat Aura, texting types, one chat, "Who's more likely", one Decode and share cards with a watermark.

Tellsy Pro adds the paid features described in the app, including the full AI report, Ask Tellsy (a weekly allowance of questions), unlimited Decode, Reply coach, deep-dive reads, "What changed" comparisons, unlimited chats, group chats and premium share cards without a watermark.

Current options:

• Pro Weekly — billed every week. No free trial.
• Pro Yearly — billed every year, with a 3-day free trial for eligible new subscribers.
• Single report — a one-time purchase that unlocks one full AI report for one chat.
• Ask packs — one-time purchases of extra Ask Tellsy questions ("credits").

Prices are shown in the app and on the App Store before you buy, in your local currency, and may vary by country. Taxes are included where the App Store requires it.

Payment

All purchases are made through your Apple ID and processed by Apple. Payment is charged to your Apple ID account when you confirm the purchase, or when a free trial ends.

Auto-renewal

• Subscriptions renew automatically at the end of each period at the then-current price, unless you cancel at least 24 hours before the end of the current period.
• Your Apple ID account is charged for renewal within the 24 hours before the current period ends.
• If we change the price of a subscription, Apple will notify you as required, and where the law or the App Store requires it you will be asked to agree before the new price applies.

Free trial

If a free trial is offered, you will not be charged during the trial. If you do not cancel at least 24 hours before the trial ends, the paid subscription starts automatically and you are charged. Any unused part of a free trial ends when you buy a subscription. Each Apple ID can use a trial only once.

Cancelling

You can cancel at any time in iPhone Settings > [your name] > Subscriptions > Tellsy, or from Settings > Subscription > "Manage in App Store" in Tellsy. After cancelling you keep Pro until the end of the period you have paid for.

Deleting the app or your Tellsy account does not cancel your subscription.

Refunds

Refunds are handled by Apple under its policies. You can request one at reportaproblem.apple.com. We cannot issue refunds for App Store purchases ourselves.

Tellsy Pro and question packs are digital content supplied immediately after purchase. Where the law gives you a right of withdrawal, such as the 14-day right in the EU, you agree at purchase that supply starts immediately and acknowledge that you lose that right once it has started. In Türkiye, under the Regulation on Distance Contracts, the right of withdrawal does not apply to digital content supplied instantly in electronic form. This does not affect your right to a refund from Apple under its policies.

Credits and allowances

• Pro includes a weekly allowance of Ask Tellsy questions, shown in the app. Unused weekly questions do not carry over and end when Pro ends.
• Ask packs add credits to your balance. Purchased credits are used after your weekly allowance. Purchased credits do not expire and stay in your balance after Pro ends.
• A credit is not used if an AI request fails and you see a "try again" message.
• Credits have no cash value and cannot be transferred.
• Credits are linked to your Tellsy account. If you delete your account, unused credits are lost.

Fair use

To protect the service and keep costs predictable, AI features have reasonable daily usage limits per account. These limits are generous for normal personal use. We may limit access if we detect automated or abusive use.

Restoring purchases

If you reinstall Tellsy or change phones, tap Restore purchases in Settings or on the paywall, signed in with the same Apple ID. Your chats are stored only on your phone and are not restored by this.

Changes

We may change what is included in Pro. If a change reduces what you have already paid for during a current period, we will tell you in advance and it will apply from your next renewal.

Contact

MOZ GROUP TEKNOLOJİ BİLİŞİM SANAYİ VE DIŞ TİCARET LİMİTED ŞİRKETİ Halkalı Merkez Mah. 1. Posta Sk. Cadde24 Rezidans No: 12 İç Kapı No: 77, Küçükçekmece / İstanbul, Türkiye support@tellsy.neuros.com.tr